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dc.contributor.authorKeefer, Philip
dc.contributor.authorPerilla, Sergio
dc.contributor.authorVlaicu, Razvan
dc.date.accessioned2022-08-23T02:34:55Z
dc.date.available2022-08-23T02:34:55Z
dc.date.issued2021
dc.identifier.otherhttp://dx.doi.org/10.18235/0003280
dc.identifier.urihttps://repositorio.ciedupanama.org/handle/123456789/92
dc.descriptionThis paper examines new data on public sector employees from 18 Latin American countries to shed light on the role of trust in the performance of government agencies. We developed an original survey taken during the first COVID-19 wave that includes randomized experiments with pandemic-related treatments. We document that individual-level trust in coworkers, other public employees, and citizens is positively related to performance-enhancing behaviors, such as cooperation and information-sharing, and policy attitudes, such as openness to technological innovations in public service delivery. Trust is more strongly linked to positive behaviors and attitudes in non-merit-based civil service systems. High-trust and low-trust respondents report different assessments of their main work constraints. Also, they draw different inferences and prefer different policy responses when exposed to data-based framing treatments about social distancing outcomes in their countries. Low-trust public employees are more likely to assign responsibility for a negative outcome to the government and to prefer stricter enforcement of social distancing.en
dc.description.abstractThis paper examines new data on public sector employees from 18 Latin American countries to shed light on the role of trust in the performance of government agencies. We developed an original survey taken during the first COVID-19 wave that includes randomized experiments with pandemic-related treatments. We document that individual-level trust in coworkers, other public employees, and citizens is positively related to performance-enhancing behaviors, such as cooperation and information-sharing, and policy attitudes, such as openness to technological innovations in public service delivery. Trust is more strongly linked to positive behaviors and attitudes in non-merit-based civil service systems. High-trust and low-trust respondents report different assessments of their main work constraints. Also, they draw different inferences and prefer different policy responses when exposed to data-based framing treatments about social distancing outcomes in their countries. Low-trust public employees are more likely to assign responsibility for a negative outcome to the government and to prefer stricter enforcement of social distancing.en
dc.description.sponsorshipBIDen_US
dc.formatapplication/pdfen
dc.language.isoenen
dc.language.isoen_USen_US
dc.publisherBanco Interamericano de Desarrolloen_US
dc.relation.ispartofseriesIDB-WP-1196;
dc.rightsinfo:eu-repo/semantics/openAccessen
dc.rightshttps://creativecommons.org/licenses/by-nc-sa/4.0en
dc.subjecttrusten_US
dc.subjectcollaborationen_US
dc.subjectpolicy attitudesen_US
dc.titleTrust, Collaboration, And Policy Attitudes In The Public Sectoren
dc.typeinfo:eu-repo/semantics/workingPaperen_US
dc.typeinfo:eu-repo/semantics/publishedVersionen_US


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